Magalu Photos Shaped for the Fundo Branco and the 2 MB Cap

Magalu Photo Rules and the Two-Photo Minimum

Magazine Luiza, known to every Brazilian seller as Magalu, is one of the big-three Brazilian marketplaces alongside MercadoLivre and Americanas, and has emerged from the 2023 Americanas accounting crisis as the most trusted BR pure-play marketplace for third-party sellers. The image contract the Universo Magalu seller docs and the Hub2b, SkyHub, Plugg and Lexos integrator guides converge on is tighter than most LATAM marketplaces: a 900 by 900 pixel minimum resolution, a 1:1 square aspect, JPEG format only, a 2 megabyte file-size ceiling per image, and a minimum of two photos per listing. PNG is explicitly not accepted on the main image, which matters because a seller who cross-lists from another marketplace with a transparent PNG export has to flatten to a white-background JPEG before upload. The two-photo minimum is enforced — listings submitted with a single image are returned for correction, a pattern that is stricter than MercadoLivre's rulebook where a single hero is technically accepted on some categories. Fulfillment Magalu, the first-party fulfillment tier, adds an additional product-physical-dimension limit where the sum of width, height, and depth must stay at or below 200 centimeters, and the two-photo minimum is enforced more rigorously on Magalu-Entregas SKUs than on marketplace-shipped ones.

The Magalu background policy is slightly more lenient than Americanas but clearly pinned on fundo branco as the default. The Universo Magalu marketing-practice docs call out that white background is the most accepted across every marketplace — uma foto com fundo branco é o mais aceito pela maioria dos marketplaces — and recommend it on the primary image across every category. Secondary images, the ones in slots two through six or seven, are where Magalu diverges and actively encourages detail shots, angle shots, and in-use or styling imagery. What is prohibited on any image, primary or secondary, is the set of overlays every LATAM marketplace flags: watermarks, store or brand logos, external URLs, phone numbers, email addresses, social handles, and competing marketplace logos or names in frame. A Magalu listing that bakes the seller's own logo into the image gets the same rejection response as one that leaves a MercadoLivre watermark behind from a cross-post. Mobile browsing share on Magalu runs above eighty percent, driven by the Magalu buyer app plus the Lu super-app, so the 1:1 crop is non-negotiable for search ranking. One 900 by 900 white-background JPEG under two megabytes satisfies Magalu plus every other Brazilian marketplace main-image rule simultaneously, which is the multi-destination pattern the tool is built around.

Why the 2 MB Cap Wins for Magalu Sellers

The 2 megabyte per-image cap is the under-appreciated Magalu gotcha. A PNG at the Magalu-recommended 1200 by 1200 can easily run to several megabytes, and Magalu rejects PNG uploads anyway. The manual workaround is the familiar resize-compress-retry loop: shrink the canvas, reduce JPEG quality, re-upload, fail again. Avoid it by preparing the file once. Remove the background, put the product on pure digital white for the fundo branco, and download it as a JPG. Your download keeps the photo's full resolution, so before upload, size it to Magalu's square (at least 900 by 900, with 1200 by 1200 recommended) and check that it is under 2 megabytes. Magalu asks for at least two photos per listing, so give each angle the same white background. Getting the file right first is what lets a listing approve on the first Magalu Seller review pass instead of cycling while the seller compresses and re-uploads.